Privacy Policy

1. Information We Collect

We collect personal information directly provided by you when creating an account, subscribing, or interacting with the Service. This includes:

• Account credentials (email address, password hashes).
• Telegram username (required to grant VIP group membership).
• TradingView username (optional, if you link your account).

2. How We Use Your Information

Your information is used solely to provision and manage your subscription, including:

• Creating and managing your user dashboard account.
• Verifying active payments and auto-generating private Telegram VIP invite links.
• Delivering transactional notification emails and providing customer support.

3. Payment Security (No Credit Card Storage)

All financial transactions and subscription payments are handled securely through our payment gateway partner, Razorpay. ArbitrageX does not collect, receive, process, or store credit card numbers, bank account numbers, UPI PINs, or any other sensitive payment credentials on our servers. Razorpay processes all transactions on their PCI-DSS compliant secure infrastructure.

4. Third-Party Integrations

We do not sell, rent, or trade your personal information to third parties. We share data only with service providers essential to run the Service:

• Razorpay: To process and verify your monthly subscription billing.
• Resend: To securely send account creation and transactional emails.
• Telegram Bot API: To deliver alerts and manage VIP group invites.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your account data. Access to your personal data is restricted to authorized personnel who require access to support your account.

6. Contact Information

If you have questions about this Privacy Policy or wish to request data deletion, you may reach out to our team at support@arbitragex.site.